Artificial intelligence (AI) and the internet of things (IoT) are two of the most transformative technologies of our time.
AI is the ability of ‘machines’ to learn and perform tasks that would normally require human intelligence whereas, IoT is the network of physical objects that are connected to ‘the internet’ and can collect and share data as well a perform actions in the physical world. When combined, they have the potential to revolutionise many industries and create new opportunities.
AI and IoT are increasingly being used together to create new and innovative solutions. For example, AI can be used to analyse data collected by IoT devices in order to identify patterns and trends. This information can then be used to improve decision-making, optimise operations, and prevent problems.
Here are some of the benefits of AI and IoT working together:
- Improved efficiency: automate tasks that are currently performed by humans, which can free up time for humans to focus on more strategic work.
- Increased productivity: improve the productivity of workers by providing them with insights and recommendations that can help them to make better decisions and perform their jobs more efficiently.
- Enhanced decision-making: make better decisions by providing decision-makers with access to data and insights that they would not otherwise have.
- Improved customer experience: improve the customer experience by providing customers with personalised recommendations and support.
- Reduced costs: reduce costs by automating tasks that are currently performed by humans or by improving the efficiency of processes.
- New product and service development: develop new products and services based on technology and insight that was previously inaccessible.
As these technologies continue to develop, we can expect to see even more innovative applications that improve our lives and businesses. However, there are some very specific and concerning challenges with this marriage of technology that need consideration:
Data Privacy: AI and IoT devices collect and process a staggering amount of data! This data could be used to track our movements, monitor our behaviours, and even predict our future actions.
Job displacement: as ‘automations’ become capable of performing tasks that are currently done by humans, MANY sectors will experience a shift away from human resource for currently employable positions/roles.
Bias: AI systems are trained on data, and if this data is biased, the AI system will also be biased. Additional an AI can be prompted to deliver ‘true’ bias by excluding data as if it never existed!
Cybersecurity: AI and IoT devices can be subjected to cyberattacks. If these systems or devices are hacked, they could be used to steal data, disrupt infrastructure, or even cause physical harm.
Weaponization: The more creative thinkers among you may wish to ponder this one further!
These are just a few of the challenges that the industry is faced with as technology propels us into the next chapter. However, it is important to be aware of these threats so those responsible for design and deployment of these technologies can take steps to mitigate them.
Overall, the combination of AI and IoT has the potential to be a powerful force for good. One that literally transforms our way of life. However, it is important to be aware of the potential associated risks. As with any new disruptive technology, we may have to consign ourselves to the fact that we may have to iron out some of the wrinkles along the way.
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